Ford Warranty Administrator-Burlington ,WA

Warranty Administrator

Our dealership is seeking an experienced warranty clerk in their fast paced service department. We offer our employees a team environment, great benefits and ongoing training and support. If you are in alignment, with our values of integrity, transparency, professionalism and teamwork, you may be interested in joining our team.

The Warranty Administrator prepares, records, and reconciles warranty claims and submits them to the factory and distributors.

Responsibilities

• Process warranty claims.
• Verify criteria required by factory or distributor.
• Post edits on computer.
• Prepare CSI documents.
• Track parts by tagging.
• Follow up with the factory and distributors regarding unpaid claims.
• Reconcile selected vendor accounts.

Qualifications

• Ability to read and comprehend instructions and information.
• Some knowledge of automotive parts.
• Two years automotive warranty experience.
• Ability to use computer, and to read vendor catalogs.
• Ability to communicate effectively orally and in writing.

Benefits Offered

• Medical
• Dental
• Vision
• 401(k) with Matching
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Employee Purchase Program

About Us

Dwayne Lane's Auto Family has been serving the community since 1954. The locally owned company has five locations in Everett, Arlington and Burlington representing Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford new vehicle franchises and all makes and models of used vehicles.

The full-service dealerships offer award-winning parts and service departments along with Express Lube service and strive to provide excellent service to our customers. The parts and service departments are competitively priced and personnel are factory trained to ensure product knowledge to repair and maintain your vehicle. 

Our facilities have comfortable customer and family lounges, WI-FI, and complimentary beverages for our guests. Our slogan is “We’ll Take Care of You!” and it’s more than a motto, it’s our standard for doing business. Our employees value our customers and you’ll receive superior customer service with each and every visit.

Dwayne Lane's Auto Family is also very involved with our community. It’s our way of saying thanks for supporting our dealerships throughout the years. We believe in giving back to the community and are proud to support local sports teams, youth programs, and other community projects through monetary support, time and talents of our employees.

Dwayne Lane’s Auto Family is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  

Apply today!