Join a Legacy of Excellence at Dwayne Lane’s Auto Family!
Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise “We’ll Take Care of You!”. Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community; we are guided by the commitment to go above and beyond. It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.
From youth programs and local sports teams to community events and partnerships, we actively support the neighborhoods that support us. You’ve probably seen our banners at multiple arenas! With five locally owned dealerships in Everett, Arlington, and Burlington, we represent top automotive brands with integrity including Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford.
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
ob Requirements:

Stable Auto Mechanic work history: minimum of 2 years of experience required.
Automotive Service Excellence (ASE) certification always a plus
Ability to diagnose and repair engine, transmission, electrical, steering, suspension, brakes, and AC systems.
EV and/or brand experience preferred.
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test and have a valid driver license.
Auto Technician Responsibilities:

Perform work as outlined on repair order with efficiency and accuracy, in accordance with manufacturer standards.
Accurately diagnose cause of malfunction in a timely manner.
Provide labor and time estimates for additional automotive repairs.
Complete all work according to the applicable safety requirements.
Road test vehicles to ensure quality of repair work.
Accurately record time spent on repairs utilizing company time clock procedures.
Document work performed on repair order and document test procedures/results.
Use shop supplies and materials in a practical and economical matter.
Maintain an organized and clean workspace, completing a stall cleaning every day.
Able to explain mechanical problems and needed repairs to Service Advisors and vehicle owners in a non-technical manner.
Ensure the customer’s vehicle is returned to them as clean as it was prior to service.
Constructively communicate with other dealership personnel as required to satisfy customer needs.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
Maintain manufacturer training certifications and pursue ongoing training.
As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:

Pre-employment drug screening
Criminal background check
Motor vehicle record (MVR) review
Employment is contingent upon the satisfactory completion of these screenings.

Join a Legacy of Excellence at Dwayne Lane’s Auto Family!
Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise “We’ll Take Care of You!”. Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community we are guided by the commitment to go above and beyond. It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.
From youth programs and local sports teams to community events and partnerships, we actively support the neighborhoods that support us. You’ve probably seen our banners at multiple arenas! With five locally owned dealerships in Everett, Arlington, and Burlington, we represent top automotive brands with integrity including Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford.
Our ideal candidate would have a minimum of 4 years experience. We are excited to bring in an A level technician to really help nuture growth and productivity in our shop. Pay is dependant on experience with an open door policy to have that conversation throughout your employement.
Job Requirements:

Stable Auto Mechanic work history: minimum of 4 years of experience required.
Automotive Service Excellence (ASE) certification always a plus
Ability to diagnose and repair engine, transmission, electrical, steering, suspension, brakes, and AC systems.
EV and/or Korean brand experience preferred.
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test and have a valid driver license.
Auto Technician Responsibilities:

Perform work as outlined on repair order with efficiency and accuracy, in accordance with manufacturer standards.
Accurately diagnose cause of malfunction in a timely manner.
Provide labor and time estimates for additional automotive repairs.
Complete all work according to the applicable safety requirements.
Road test vehicles to ensure quality of repair work.
Accurately record time spent on repairs utilizing company time clock procedures.
Document work performed on repair order and document test procedures/results.
Use shop supplies and materials in a practical and economical matter.
Maintain an organized and clean workspace, completing a stall cleaning every day.
Able to explain mechanical problems and needed repairs to Service Advisors and vehicle owners in a non-technical manner.
Ensure the customer’s vehicle is returned to them as clean as it was prior to service.
Constructively communicate with other dealership personnel as required to satisfy customer needs.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
Maintain manufacturer training certifications and pursue ongoing training.
As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:

Pre-employment drug screening
Criminal background check
Motor vehicle record (MVR) review
Employment is contingent upon the satisfactory completion of these screenings.

Join a Legacy of Excellence at Dwayne Lane’s Auto Family!
Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise “We’ll Take Care of You!”. Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community we are guided by the commitment to go above and beyond. It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.
From youth programs and local sports teams to community events and partnerships, we actively support the neighborhoods that support us. You’ve probably seen our banners at multiple arenas! With five locally owned dealerships in Everett, Arlington, and Burlington, we represent top automotive brands with integrity including Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford.
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Responsibilities:

Establishing personal goals that are consistent with dealership standards of productivity and devising strategies to meet those goals.
Maintaining product knowledge of new and pre-owned inventory; understanding vehicle features and describing their benefit to customers.
Demonstrating automobiles by explaining characteristics, capabilities, and features; participating in test drives, comparing competitive models, explaining warranties and services.
Prospecting and following up daily for potential customers. Maintaining consistent rapport with previously sold customers.
Learning to overcome objections, asking for the sale, negotiating the sale, completing lease and purchase agreements, explaining warranties, services, and other dealership products.
Following dealership safety policies and procedures.
What we're looking for:

Previous experience as an automobile salesperson.
Confidence in your ability to be successful.
Outstanding communication skills, both verbal and written.
Professional appearance and outstanding work ethic.
Great attitude with a high-energy personality.
Superior customer service skills.
A desire to work in a commission, performance-based, environment.
Self-starter and self-motivated.
Ability to work well in a process-driven environment
As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:

Pre-employment drug screening
Criminal background check
Motor vehicle record (MVR) review
Employment is contingent upon the satisfactory completion of these screenings.

Join a Legacy of Excellence at Dwayne Lane’s Auto Family!
Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise “We’ll Take Care of You!”. Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community we are guided by the commitment to go above and beyond. It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.
From youth programs and local sports teams to community events and partnerships, we actively support the neighborhoods that support us. You’ve probably seen our banners at multiple arenas! With five locally owned dealerships in Everett, Arlington, and Burlington, we represent top automotive brands with integrity including Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford.
The Service Advisor is the primary liaison between the Service Department and its customers. They are responsible for assisting their customers with service and maintenance needs and insuring the customers’ continued satisfaction with the dealership. Are you passionate about cars and people? Do you take pride in turning a stressful repair visit into a 5-star experience
Responsibilities:

Greet every customer like a VIP - because they are.
Perform vehicle walk around, gather customer information, listen and identify primary concern. Clearly report all vehicle symptoms as described by the customer.
Reviewing vehicle repair histories and verifying the need for maintenance and/or manufacturer recalls
Promoting the sales of labor, parts and accessories: Prepare a complete and accurate estimate of cost for parts and labor.
Establishing and communicating an accurate promise time
Monitoring the progress of each vehicle throughout the day and updating customers as needed
Verifying the final invoice reconciles with the work performed on the repair order, Contacting the customer to advise of completion
Explaining all completed work and charges to customers
Cashier customers, taking payment via cash, check or credit card.
Perform active delivery, walking customers to completed vehicle and ensuring satisfaction.
Track and achieve CSI goals
Performing other duties as assigned by the Service Manager
What we're looking for:

2 + years of service advisor (dealership preferred)
Strong communication and interpersonal skills - able to build rapport quickly
Demonstrated ability to deliver exceptional customer satisfaction
Proficiency with service management software (Dealertrack & Xtime a plus!)
Strong organizational skills and attention to detail
Dependable, punctual, and team-oriented mindset
Basic business math and computer skills
As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:

Pre-employment drug screening
Criminal background check
Motor vehicle record (MVR) review
Employment is contingent upon the satisfactory completion of these screenings.